Gmail: It’s cooler in the cloud

Posted by David Jacobowitz, Program Manager, Green Engineering and Operations (Cross-posted from the Official Google Blog, the Gmail Blog, and the Google Green Blog.) Cloud computing is secure, simple, keeps you productive and saves you money. But the cloud can also save energy. A recent report by the Carbon Disclosure Project (CDP) and Verdantix estimates that cloud computing has the potential to reduce global carbon emissions by millions of metric tons. And Jonathan Koomey, a consulting professor at Stanford who has led several studies on data center energy use, has written that for many enterprises, the cloud “is significantly more energy efficient than using in-house data centers.”

Using Gmail, Calendar and Docs without an internet connection

The great thing about web apps is that you can access all of your information on the go, and we’ve introduced ways to use Google Apps on a variety of devices like mobile phones and tablets. But it’s inevitable that you’ll occasionally find yourself in situations when you don’t have an internet connection, like planes, trains and carpools. When we announced Chromebooks at Google I/O 2011, we talked about bringing offline access to our web apps, and now we’re taking our first steps in that direction. Gmail offline will be available today, and offline for Google Calendar and Google Docs will be rolling out over the next week, starting today.

Gmail Offline is a Chrome Web Store app that’s intended for situations when you need to read, respond to, organize and archive email without an internet connection. This HTML5-powered app is based on the Gmail web app for tablets, which was built to function with or without web access. After you install the Gmail Offline app from the Chrome Web Store, you can continue using Gmail when you lose your connection by clicking the Gmail Offline icon on Chrome’s “new tab” page.

Google Calendar and Google Docs let you seamlessly transition between on- and offline modes. When you’re offline in Google Calendar, you can view events from your calendars and RSVP to appointments. With Google Docs you can view documents and spreadsheets when you don’t have a connection. Offline editing isn’t ready yet, but we know it’s important to many of you, and we’re working hard to make it a reality. To get started using Google Calendar or Google Docs offline, just click the gear icon at the top right corner of the web app and select the option for offline access.

Gmail for mobile, now sharper and smoother

On the mobile team, we strive to produce web apps which look and feel just like installed apps. In the past few weeks, we’ve released a number of features which make Gmail for mobile look sharper and feel smoother.

Pull down to refresh
You can now pull down to refresh your message list and conversation on all iOS and Playbook devices. To refresh, simply touch the message list, drag downwards and release.



High resolution icons
For those of you using Gmail for mobile on an iPhone 4 Retina display, the icons and graphics are now at a higher resolution, making Gmail for mobile sharper.



Transitions
When you tap on a conversation, tap back to the inbox, go to the menu or go back, the view will slide left or right. This new transition animation is a quick, small indication that makes the view change feel smoother.

Curious web designers often ask us how we implement certain features. In this case, we used a combination of up to eight different CSS3 transitions and Javascript to get things to look just right.

Make multiple calls in Gmail Account

Over the years, we've expanded Gmail's communication abilities by allowing you to make voice and video calls to other computers and more recently call phones. Until now, though, you were limited to making one call at a time. Today we're excited to relax that restriction and allow you to make or receive multiple calls in Gmail.
If you’re in a call and make a second one, your first call will be put on hold while you talk on your new call. You can switch between calls by pressing the “Resume” button on the call you want to talk on, which will automatically put the previous call on hold.

Receiving incoming calls while you're in another call is just as easy: you'll receive a notification of the incoming call and can choose to accept it or not. If you take the new call, the previous call will be put on hold.

Whether you make a second call or not, you can now put any call on hold — useful in case you need to talk to someone in the room or grab something off the stove. Just press the “Hold” button and then “Resume” to start talking again.

This feature works across all call types (voice, video, and phone); the only restriction is that a maximum of two outgoing calls to physical phones can be placed at once.

Free calls home from Gmail

We understand that it’s not always easy or affordable for our troops serving overseas to call friends and family at home, so starting today we’re making it completely free for all uniformed military personnel with valid United States Military (.mil) email addresses to call the United States, There are two easy steps to enable free calling from Gmail.

Add your valid .mil email address to your Google Account

1. Click on the Call phone link at the top of the Gmail chat roster and install the voice and video Gmail plugin if you haven’t already.

And don’t forget that for friends and family at home in the U.S., calling troops abroad is as little as $.02/minute.

Similar to free calling within the U.S., free calling to the U.S. for service members will be available for at least the rest of 2011.

We recognize and appreciate the sacrifices U.S. troops make when they serve abroad, and we’re proud to help make it a little bit easier for them to stay connected and hear a familiar voice.