At issue is whether the company is giving preference to its own
services in search results, and whether that practice violates antitrust
laws, according to reports from both Bloomberg and Reuters.
The issue is timely because Google this week introduced changes to
its search engine so that results feature photos, news and comments from
Google+ postings. Google calls the new function "Search, Plus Your World." Under
it, Google+ users now see personal information about their friends
included from the social networking service when they conduct a search
on Google. Bloggers, privacy groups, and competitors now say the
inclusion of Google+ results unfairly promotes the company's products
over other information on the Web.
The Electronic Privacy Information Center urged the FTC to
investigate Google for the search changes; Twitter complained in a
public statement that changes in Google's search engine could make
finding Twitter posts on news events more difficult; and Danny Sullivan,
the founder of Search Engine Land, wrote in a blog post, "Google's job
as a search engine is to direct searchers to the most relevant
information on the Web, not just to information that Google may have an
interest in." Users' reaction has been mixed, but some favor the new capability.
In its monopoly investigation, the FTC is focusing on whether Google
unfairly ranks search results to favor its own businesses, increases
advertising rates for competitors, and uses its control of the Android
mobile operating system to discourage smartphone makers from using
rivals' applications.
Not sure what the big deal is? Check out the blue arrows on this
screen shot taken from a Google search for "PCWorld." Not only are my
"personal results" listed at the top of the page, the second listing is a
post that I shared on Google+ last month. Considering that I'm well
aware of what I've posted on Google+ I'm not sure why I'd want to have
my search results clogged up with social media content.
As PCWorld has pointed out, if SPYW bugs you,
you can turn it off for individual searches by clicking on the globe
icon on the far right of any search results page. To shut it off
permanently, go to your search preferences, scroll down to "Personal
results," and select "Do not use personal results." Then click on "Save"
at the bottom and watch your friends disappear from your search results